Privacy Policy

Effective Date: 14 January 2026

Introduction

Rocket Academy (“we,” “us,” or “our”) cares about your privacy. This policy explains how we collect, use, and protect your information when you visit our website www.rocketacademy.com.au or join our programs.

By using our website or programs, you agree to this Privacy Policy.

What We Collect

We collect information to run our programs safely and keep you informed:

  • Contact details: Name, email, phone number, mailing address

  • Child’s details: Name, age, school year, and any support needs

  • Payment information: Securely processed via Stripe when booking programs

  • Other information: Age, gender, or details that help us improve our programs

We also collect non-personal information, like which pages you visit on our website, to make our website better.

How We Use Your Information

We use your information to:

  • Register participants, process payments, and run our programs

  • Send emails about our programs, events, bookings, and important updates

  • Send SMS reminders for program dates, times, or changes

  • Send promotional emails or SMS only if you’ve agreed

  • Improve our programs, website, and services

  • Show relevant ads through Facebook and Google Ads (where applicable)

  • Comply with legal obligations

SMS & Email Communication

  • Transactional SMS: We may send SMS reminders or updates about bookings, program dates, or changes. These are essential to provide our services and do not require consent.

  • Marketing SMS: Promotional messages about programs or events will only be sent if you opt in. Reply STOP to opt out.

  • Email: We use email to share program info, bookings, and promotions. You can unsubscribe at any time.

  • Standard message and data rates may apply, but Rocket Academy does not charge for SMS.

Sharing Your Information

We do not sell your information. We may share it with:

  • Service providers: Stripe, booking systems, email platforms, and IT services

  • Advertising partners: Facebook and Google Ads for program promotion

  • Legal or regulatory bodies: Where required by law

All third parties are required to follow Australian privacy laws.

Keeping Your Information Safe

We use reasonable measures to protect your personal information. While we take security seriously, no system is completely safe online.

Your Rights

You can:

  • Access and update your personal information

  • Opt out of marketing emails or SMS messages at any time

  • Manage cookies in your browser

Contact us at hello@rocketacademy.com.au to exercise these rights.

Children’s Privacy

We only collect information about children with parental consent. If we collect information from a child without consent, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on our website with the current effective date.

Contact Us

Questions or concerns? Contact us at:
Email: hello@rocketacademy.com.au